[Jacob]

Hi Debra,

Do you currently have windows or linux pacakges? For linux packages you just need to signup again from scratch and when asked if you are an existing user just enter your billing email address and password. For windows packages you can login to helm and add an a new package from within helm and then add your new domain.

Regarding your email accounts, you are probably best of moving everything including your email accounts to us as it will make things simpler for you.

If you download all files and backup all databases that are currently with your host and then upload them all to our servers, you should not lose any information.

As I do not know your level of expertise it is difficult to know whether or not you need an expert to help you however you can be sure that we will help you every step of the way.

If you have any further questions feel free to open a ticket or post back.

Regards,

Jacob