All,
I've been asked to set up a website for a friend as he's not happy with the service he's getting elsewhere.
His Domain Name is Registered with Nominet (as far as I'm aware) and the site is hosted by a company I shall not name.
He's purchased a hosting service from Catalyst and now we want to switch his address to point to the new site.
It's been a LONG time since I last did this so I popped into HELM and followed the instructions below
"No registration or transfer required:
Select this option if you have registered a domain with another domain
hosting company. Enter the domain name and click the Save button."
I'm a bit unsure who to contact next to progress this.

One thing that has happened is that his Email Account provided by his old hosting company has stopped working!

I got delivery problem messages.
Is this anything I've done ?
This morning I set up the 'non-working' email address name in Helm and messages appear to be delivered (although I've not been able to log on at work to check because of web restrictions)
Does this mean that his Domain Name is starting to transfer across and I just have to wait ?