Slow mail account

pinewoodblue · 23-01-2006, 03:34 PM

Hi all,

I have a number of mail boxes I use (through the Icewarp interface).
The main one I use has now become hugely slow - is there a size limit that would cause this? anyone know what it might be?

The other mail boxes access fine and dandy so its just on the one.

Ta

Jacob · 23-01-2006, 03:39 PM

Hi,

Webmail becomes very slow if you have a large number of emails. Webmail for POP3 accounts is not really designed for large quantities of emails as they are designed with the idea in mind that users will download their emails onto their computers. Maybe this will get better in the future.

Regards,

Jacob

pinewoodblue · 23-01-2006, 03:42 PM

Ok ta Jacob - it's a shame my Outlook wont work with this otherwise I would use that....I think my ISP is blocking ports but not sure.

tried the FAQs on your site about it but no good - do you have any new info on using this type of mail account with Outlook (2003)?

Thanks

Jacob · 23-01-2006, 03:43 PM

Try changing the SMTP port to 225 in Outlook - under more settings and see if works.

Regards,

Jacob

pinewoodblue · 23-01-2006, 03:50 PM

Me again - thought I had it until I got this

The following recipient(s) could not be reached:

'marshpeople@hotmail.com' on 23/01/2006 16:52
550 5.7.1 <marshpeople@hotmail.com>... we do not relay <webmaster@bootbay.co.uk>

Help?

Jacob · 23-01-2006, 03:53 PM

Hi,

Try that again now....

Regards,

Jacob

pinewoodblue · 23-01-2006, 03:56 PM

Nope, same message

'marshpeople@hotmail.com' on 23/01/2006 16:59
550 5.7.1 <marshpeople@hotmail.com>... we do not relay <webmaster@bootbay.co.uk>

Jacob · 23-01-2006, 03:57 PM

Can you try emailing - catalyst2.support@gmail.com and copy jacob@catalyst2.com in.

Thanks,

Jacob

pinewoodblue · 23-01-2006, 04:21 PM

got this again :-(

The following recipient(s) could not be reached:

'catalyst2.support@gmail.com' on 23/01/2006 17:25
550 5.7.1 <catalyst2.support@gmail.com>... we do not relay <webmaster@bootbay.co.uk>

Jacob · 23-01-2006, 04:23 PM

Do you have SMTP authentication turned on? What mail server address are you using?

pinewoodblue · 23-01-2006, 04:28 PM

Doh! having fiddled so much I had the SMTP turned off again

It seems to work!

Thanks a lot for your help

Rob

Jacob · 23-01-2006, 04:30 PM

You're welcome, anything else, let us know.

Regards,

Jacob

23-01-2006, 03:34 PM	#1 (permalink)
pinewoodblue Registered User Join Date: Sep 2005 Posts: 82	Slow mail account Hi all, I have a number of mail boxes I use (through the Icewarp interface). The main one I use has now become hugely slow - is there a size limit that would cause this? anyone know what it might be? The other mail boxes access fine and dandy so its just on the one. Ta

23-01-2006, 03:39 PM	#2 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Hi, Webmail becomes very slow if you have a large number of emails. Webmail for POP3 accounts is not really designed for large quantities of emails as they are designed with the idea in mind that users will download their emails onto their computers. Maybe this will get better in the future. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

23-01-2006, 03:43 PM	#4 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Try changing the SMTP port to 225 in Outlook - under more settings and see if works. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

23-01-2006, 03:53 PM	#6 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Hi, Try that again now.... Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

23-01-2006, 03:57 PM	#8 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Can you try emailing - catalyst2.support@gmail.com and copy jacob@catalyst2.com in. Thanks, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

23-01-2006, 03:42 PM	#3 (permalink)
pinewoodblue Registered User Join Date: Sep 2005 Posts: 82	Ok ta Jacob - it's a shame my Outlook wont work with this otherwise I would use that....I think my ISP is blocking ports but not sure. tried the FAQs on your site about it but no good - do you have any new info on using this type of mail account with Outlook (2003)? Thanks

23-01-2006, 03:50 PM	#5 (permalink)
pinewoodblue Registered User Join Date: Sep 2005 Posts: 82	Me again - thought I had it until I got this The following recipient(s) could not be reached: 'marshpeople@hotmail.com' on 23/01/2006 16:52 550 5.7.1 <marshpeople@hotmail.com>... we do not relay <webmaster@bootbay.co.uk> Help?

23-01-2006, 03:56 PM	#7 (permalink)
pinewoodblue Registered User Join Date: Sep 2005 Posts: 82	Nope, same message 'marshpeople@hotmail.com' on 23/01/2006 16:59 550 5.7.1 <marshpeople@hotmail.com>... we do not relay <webmaster@bootbay.co.uk>

23-01-2006, 04:21 PM	#9 (permalink)
pinewoodblue Registered User Join Date: Sep 2005 Posts: 82	got this again :-( The following recipient(s) could not be reached: 'catalyst2.support@gmail.com' on 23/01/2006 17:25 550 5.7.1 <catalyst2.support@gmail.com>... we do not relay <webmaster@bootbay.co.uk>

23-01-2006, 04:23 PM	#10 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Do you have SMTP authentication turned on? What mail server address are you using? __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

23-01-2006, 04:28 PM	#11 (permalink)
pinewoodblue Registered User Join Date: Sep 2005 Posts: 82	Doh! having fiddled so much I had the SMTP turned off again It seems to work! Thanks a lot for your help Rob

23-01-2006, 04:30 PM	#12 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	You're welcome, anything else, let us know. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

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