Email rules

Brendan · 22-02-2006, 03:51 PM

Hi all,

Are the email server rules enabled? On webmail I have set up a rule to delete any emails that have a specific 'To' address, this address is from a domain I bought and one of the email accounts has spam going to it and hence onto my email account (this account is a catch all account).

The rules are enabled but even my test messages are getting through but I have the rule set up to delete.

Any ideas.

B

Jacob · 23-02-2006, 08:10 AM

I will have a look into it for you and get back to you.

Regards,

Jacob

Jacob · 23-02-2006, 08:18 AM

Hi,

I have just tested both client and server side rules and they are both working correctly.

Regards,

Jacob

Brendan · 23-02-2006, 12:05 PM

Whats the difference between Server and client rules.

How do they affect the email.

B

Jacob · 23-02-2006, 12:08 PM

Server side rules occur as soon as the mail server receives your email before it is ever viewed in your mail client or in webmail.

Client side rules occur once the email is downloaded into your mail client or shown in webmail.

Regards,

Jacob

Brendan · 23-02-2006, 01:23 PM

The client side seems to be working as i changed the rule and its working.

But until then the server side wasnt.

I'll update if I have any more problems.

Thanks for now.

22-02-2006, 03:51 PM	#1 (permalink)
Brendan Registered User Join Date: Mar 2005 Posts: 32	Email rules Hi all, Are the email server rules enabled? On webmail I have set up a rule to delete any emails that have a specific 'To' address, this address is from a domain I bought and one of the email accounts has spam going to it and hence onto my email account (this account is a catch all account). The rules are enabled but even my test messages are getting through but I have the rule set up to delete. Any ideas. B

23-02-2006, 08:10 AM	#2 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	I will have a look into it for you and get back to you. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

23-02-2006, 08:18 AM	#3 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Hi, I have just tested both client and server side rules and they are both working correctly. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

23-02-2006, 12:08 PM	#5 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Server side rules occur as soon as the mail server receives your email before it is ever viewed in your mail client or in webmail. Client side rules occur once the email is downloaded into your mail client or shown in webmail. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

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23-02-2006, 12:05 PM	#4 (permalink)
Brendan Registered User Join Date: Mar 2005 Posts: 32	Whats the difference between Server and client rules. How do they affect the email. B

23-02-2006, 01:23 PM	#6 (permalink)
Brendan Registered User Join Date: Mar 2005 Posts: 32	The client side seems to be working as i changed the rule and its working. But until then the server side wasnt. I'll update if I have any more problems. Thanks for now.