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Old 16-05-2006, 05:53 PM   #1 (permalink)
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Question email catch alls, forwarding, etc.

Hello Catalyst2

How does the catch all email work in conjunction with the forwarder? I guess it'd be clearer to put it down as a few specific questions:

1. I understand that you get one email address. Does that HAVE to be mail@mydomain.com or can you set it to be anything@mydomain.com?

2. I want my outgoing mail to appear as doublecheese@mydomain.com. I don't want mail@mydomain.com. How do I do this?

3. How do I use my one single forwarder? Can you give me an example of the typical setting someone might use?

4. Can I use the forwarder with the catch all for mail@mydomain.com turned on?

5. Finally, I'm having trouble sending messages (rec. = ok).

I have set incoming & outgoing servers to mail.mydomain.com, I have the S.P.Auth. box unchecked, the "my server requires auth." box checked. In the general tab (outlook) I have the email set to mail@mydomain.com and the reply email set to somethingdifferent@my domain.com.

That should work shouldn't it?

Thanks in advance for all your help.

Best wishes, Martin
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Old 16-05-2006, 05:56 PM   #2 (permalink)
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1. You can set your address to anything@yourdomain, and use that as a catchall. (That's what I have done)

2. Simply setup that address in your email client

3. I don't use a forwarder, so I'll skip that one

4. Forwarders work with catchalls enabled I THINK

5. You need to set the outgoing server to require authentication and use the same username / password as for incoming mail. (The username should be the email address of your email account in this case).
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Old 16-05-2006, 07:03 PM   #3 (permalink)
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2. You can delete mail@ and then doublecheese@ in helm

3. jacob@yourdomain.com ---> jacob@anotherdomain.com

4. Yes, you can.

5. What error do you get?
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Old 20-05-2006, 12:50 AM   #4 (permalink)
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Thanks for that.

Let me have a fiddle with this info & get back to you.

All the best, Martin
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Old 20-05-2006, 01:35 AM   #5 (permalink)
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Ok so I have set the one email account to doublecheese@. I receive emails ok on that account. But when I send them they never arrive.

You know when you send in outlook, there's a few seconds where the icon appears (bottom right corner) "sending mail..."? That doesn't appear upon sending, although there is no error message either. Weird.

Re: the forwarder: If I have set my email address to be doublecheese@, then I should then be able to forward this to an existing email account? When I try to create the forwarder for this it says "account already exists". Am I being thick or is this not right?

Thanks again!
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Old 20-05-2006, 08:07 AM   #6 (permalink)
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If you want to forward email for the doublecheese@ account as well then you need to go to the mail account in helm and go to the store and forward box and enter the email address in there.

Regarding the sending - do you have SMTP authentication turned on?
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