receiving emails issues

kat · 06-06-2007, 09:12 AM

Hi

I'm having a brain block here!

My client has been on holiday and just returned to 1700 emails, the majority of which are spam. He uses microsoft outlook to collect emails and whenever he clicks send and receive it closes down outlook and returns him to the general windows desktop.

I thought it might be something in one of the emails so we've been onto icewarp and deleted everything apart from 4 legitimate emails but its still doing it?

Anyone go any suggestions? Could it be an issue with his ISP? He's got no problems sending or viewing the internet.

Thanks

Kate

paulredpath · 06-06-2007, 10:20 AM

Kat,

It could be, if you can open a ticket with the email login details we can test it here.

diarmait · 27-06-2007, 05:09 PM

I've had the same problem. We only use the webmail feature, not outlook.

paulredpath · 27-06-2007, 05:52 PM

Hi,

If you open a ticket with the details we can investigate for you.

06-06-2007, 09:12 AM	#1 (permalink)
kat Ickle One Join Date: Oct 2003 Location: north lincolnshire Posts: 67	receiving emails issues Hi I'm having a brain block here! My client has been on holiday and just returned to 1700 emails, the majority of which are spam. He uses microsoft outlook to collect emails and whenever he clicks send and receive it closes down outlook and returns him to the general windows desktop. I thought it might be something in one of the emails so we've been onto icewarp and deleted everything apart from 4 legitimate emails but its still doing it? Anyone go any suggestions? Could it be an issue with his ISP? He's got no problems sending or viewing the internet. Thanks Kate

06-06-2007, 10:20 AM	#2 (permalink)
paulredpath Bring me your problems :p Join Date: Jan 2003 Location: /dev/ahhhhhhhhh Posts: 3,537	Kat, It could be, if you can open a ticket with the email login details we can test it here. __________________ Paul Redpath paul@catalyst2.com Go on, review Us at OC Host Review!

27-06-2007, 05:52 PM	#4 (permalink)
paulredpath Bring me your problems :p Join Date: Jan 2003 Location: /dev/ahhhhhhhhh Posts: 3,537	Hi, If you open a ticket with the details we can investigate for you. __________________ Paul Redpath paul@catalyst2.com Go on, review Us at OC Host Review!

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27-06-2007, 05:09 PM	#3 (permalink)
diarmait Registered User Join Date: Jun 2003 Location: Reno, Nevada, USA Posts: 6	I've had the same problem. We only use the webmail feature, not outlook.