Emailing within Zen Cart

[dngood]

Hi,

I've just setup a linux hosted domain (vividice.com), and installed the latest version of Zen Cart. Everything seems to be going well, but I don't seem to be having much luck emailing.

Within the email options I can choose from:
+ PHP
+ SMTPAUTH
+ sendmail
+ sendmail-f
+ Qmail

and have options to configure:
+ SMTP Email Account Mailbox (penelope@vividice.com)
+ SMTP Email Account Password (<password>
+ SMTP Email Mail Host (mail.vividice.com)
+ SMTP Email Mail Server Port (25)


However nothing seems to be working, and I can't find any error messages.

Can someone help point me in the right direction?

Thanks,

Dave.

[paulredpath]

Dave,

Just selecting the phpmail() option should work fine, does it error at all?

[dngood]

Hi Paul,

No; can't see any errors, although I'm not sure I'm looking in the right places - where should I see something?

[paulredpath]

Should be either shown on the page, or in your error_log which is available in cpanel.

[dngood]

Nope - no errors in the error_log

I have found that when I send email to the primary address for the domain (penelope) I get the following:

64.202.166.12 does not like recipient.
Remote host said: 553 sorry, relaying denied from your location [216.82.253.227] (#5.7.1)

And when I send a new message, of reply using gmail to vividice I dont' get any error (email just goes into a black hole). The message never appears against the account in webmail.

I'm sure the two problems must be related - maybe I haven't set up the accounts correctly?

Dave.

[dngood]

I just tried the following code to test the functionality:

<?php mail("<email address>","test message","This is a test"); ?>

obviously changing the <email address> to my own (gmail account).

The script appears to run fine, but no emails appear anywhere.

Dave.

[paulredpath]

Dave,

Can you open a support ticket please, looks like this will need some further investigation.