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Old 29-06-2004, 10:18 PM   #1 (permalink)
Al James-PianoEntertainer
 
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Accessing Stats?

Hello. Ive started a new topic as I now have uploaded my files to the server pending DNS changes at my domain name provider.

I have 2 questions if anyone could help please?

1. Having uploaded my files, can I go somewhere online to test that they all work (all the links etc.?)

2. How do I access the stats etc. that I have paid for?

p.s. I did check knowledgebase but nothing found.

Hope to hear from someone.

Al
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Old 30-06-2004, 01:29 AM   #2 (permalink)
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I'm affrid theres no way of testing your site with out a domain, so you'll have to wait for the DNS's to update! Sorry! It is on my todo list to work summet out to fix this problem (my todo list is very long!).

When you add the stats to your account you need to instal them using the button in the stats section of your domain. This should then provide you with a link to the stats page on cat2. If it is all setup then the link is http://stats.active-ns.com/awstats.pl?config=<domain.com>

The knowledge base could do with a few more articles in it, just gotta keep pushing Paul on it. To be fair he does have bigger fish to fry, and the forum works VERY well here.

HTH

Jas
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Old 30-06-2004, 08:36 AM   #3 (permalink)
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Al, there is a way to test your domain before DNS propagation completes - set your PC to use Cat2's DNS server instead of your ISP's:

1) Open TCP/IP properties for your internet connection.

2) Make a note of the DNS settings so you can restore them after testing.

3) Set Preferred DNS server to 213.230.202.20 which is Cat2's primary DNS server (ns1.catalyst2.net). This DNS server will know about your new domain straight away, long before it propagates to your ISP's DNS servers.

4) Surf to your new domain and do your testing :-)

5) After testing your site, change your DNS settings back to their original settings.

Note that while the temporary DNS change is in effect, services such as email which depend on your ISP's DNS may not work.

Cheers
David

Last edited by daymark; 30-06-2004 at 09:37 AM.
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Old 30-06-2004, 09:18 AM   #4 (permalink)
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Quote:
Originally posted by WhiskyFudge
When you add the stats to your account you need to instal them using the button in the stats section of your domain. This should then provide you with a link to the stats page on cat2. If it is all setup then the link is http://stats.active-ns.com/awstats.pl?config=<domain.com>
Cheers for that!
It's nice to view c2 stats!
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Old 30-06-2004, 09:19 AM   #5 (permalink)
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Thanks 4 it.

I clicked on the Install button but got an error message -

Unable to install statistics. Please try again or contact support.


aljames.co.uk
Bandwidth Usage: 0.00 MBytes
Diskspace Usage: 0.00 MBytes


Is this because Ive not yet contacted domainexpress about the DNS changes?

p.s. do I assume the DNS changes I tell them are exactly;

ns1.catalyst2.net or com?
ns2.catalyst2.net or com?
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Old 30-06-2004, 09:29 AM   #6 (permalink)
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Lightbulb

the .net one.
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Old 30-06-2004, 09:51 AM   #7 (permalink)
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Sorry, I should have said ns1.catalyst2.net, not .com. I've corrected my previous post. Thanks Mark.
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Old 30-06-2004, 11:11 AM   #8 (permalink)
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I still get this message when I click on nstall statistics:

Unable to install statistics. Please try again or contact support
Anyone ?
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Old 30-06-2004, 11:11 AM   #9 (permalink)
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Quote:
Originally posted by aljames
Thanks 4 it.

I clicked on the Install button but got an error message -

Unable to install statistics. Please try again or contact support.

aljames.co.uk
Bandwidth Usage: 0.00 MBytes
Diskspace Usage: 0.00 MBytes

Is this because Ive not yet contacted domainexpress about the DNS changes?
I suggest you wait for Paul's input or raise a ticket. It should be able to install with out the domain pointing to it. It may possibly might be because you havn't generated any log files yet as your site hasn't had any hits, but I doubt it.

Jas
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Old 30-06-2004, 12:04 PM   #10 (permalink)
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Sorted by the moocow
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Old 30-06-2004, 12:09 PM   #11 (permalink)
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Moocow ???
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Old 30-06-2004, 12:18 PM   #12 (permalink)
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Quote:
Originally posted by daymark
Moocow ???
Paul's imaginary friend??
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Old 30-06-2004, 12:23 PM   #13 (permalink)
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Thanks for fixing it Cowman.

Now I need about 2000 hits a day, do I raise a ticket?

Please help anyone.

Al
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Old 30-06-2004, 12:53 PM   #14 (permalink)
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Remember Paul's IRC name? speedmoocow

Quote:
Originally posted by aljames
Now I need about 2000 hits a day, do I raise a ticket?
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Last edited by markjanssen; 30-06-2004 at 02:19 PM.
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Old 30-06-2004, 01:00 PM   #15 (permalink)
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Dont IRC anymore - my 30day trail ran out (pathetic I know, if anyone wants to suggest summet easy to use and is free (or if your willing to fun ) then please do.

I think he was jokin about the hits (I hope!)

Jas
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