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#2 (permalink) |
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Administrator
Join Date: May 2003
Posts: 1,299
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Do you have a linux account or a windows account? If you are using a windows account then you need use an FTP program to upload your files. Details on how to set this up can be found here: http://support.catalyst2.com/index.p...EFTP%3C%2Fa%3E
You will need put all the files in the wwwroot folder. The homepage - the first file that users will view should be called index.html or the like.# Feel free to post any further questions and we can try and help. Regards, Jacob
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Jacob Colton jacob@catalyst2.com Open a ticket | Knowledgebase | Rate catalyst2 | Review catalyst2 |
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#3 (permalink) |
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Registered User
Join Date: Nov 2004
Posts: 27
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Using windows. Hi Jacob, I have followed the details in email from support and I am getting through to my ftp page BUT it wont accept my username on the login screen. If I use the extract below from the mail my username should be coventrymummers.com but my full url is www.coventrymummers.org.uk so do I add dotcom after my full url?
Your FTP details are as follows: server: ftp.yourdomain.com username: yourdomain.com password: XXXXXXXX Last edited by simonlap; 01-11-2004 at 05:28 PM. |
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#4 (permalink) |
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Administrator
Join Date: May 2003
Posts: 1,299
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Your ftp details are:
server: ftp.coventrymummers.org.uk username: coventrymummers.org.uk password: XXXXXXXX Where XXXXXXXX is your FTP password. Let me know how you get on. Regards, Jacob
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Jacob Colton jacob@catalyst2.com Open a ticket | Knowledgebase | Rate catalyst2 | Review catalyst2 |
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#5 (permalink) |
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Registered User
Join Date: Nov 2004
Posts: 27
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Hi Jacob, i just noticed that from HELM control panel, Domains, click domain name, it reads http://www.www.coventrymummers.org.uk/ That looks like too many WWW and I don't know how it happened or what to do next.
Simon |
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#6 (permalink) |
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Administrator
Join Date: Oct 2003
Posts: 1,484
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When you typed in your domain name that you added, did you put it www.coventrymummers.org.uk? In which case you it will create www.www.coventrymummers.org.uk, you domain name is coventrymummers.org.uk. If this is the case you need to delete your domain in helm and add it again.
Hope that helps Jas
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Jason Robbins jason@catalyst2.com |
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#11 (permalink) |
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Registered User
Join Date: Nov 2004
Posts: 27
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Finally got into my ftp page after changing domain name for correct one, pasted into the root folder my front page and 3 gifs, tried to open it in my browser and it says page cannot be displayed. Not my day for ftpeeing. Help
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