SmarterStats

bumble · 14-06-2008, 04:21 PM

Hi

I have just purchased the SmarterStats package thingy. Anyone know how i get to it?

Thanks

Lee

Jacob · 14-06-2008, 04:46 PM

Hi Lee,

Once you have installed it onto your domain in Helm (it is under statistics) - you will be provided with all the details.

Regards,

Jacob

bumble · 14-06-2008, 05:46 PM

Thanks Jacob

I added the extra facility but the payment had not been taken so the option wasn't showing. However, when I login now I get:

'SmarterStats could not reach the SmarterStats Service that processes your logs. Please contact your administrator for assistance.'

Is this my fault again?

Cheers

Lee

bumble · 14-06-2008, 05:47 PM

Ah...don't worry!

It now working. Must have just taken a little while to do whatever it does??

Cheers

Lee

paulredpath · 14-06-2008, 10:50 PM

Yea, it can take an hour or so to process the first run of stats.

14-06-2008, 04:21 PM	#1 (permalink)
bumble Registered User Join Date: Apr 2004 Posts: 15	SmarterStats Hi I have just purchased the SmarterStats package thingy. Anyone know how i get to it? Thanks Lee

14-06-2008, 04:46 PM	#2 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Hi Lee, Once you have installed it onto your domain in Helm (it is under statistics) - you will be provided with all the details. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

14-06-2008, 05:46 PM	#3 (permalink)
bumble Registered User Join Date: Apr 2004 Posts: 15	SmarterStats Thanks Jacob I added the extra facility but the payment had not been taken so the option wasn't showing. However, when I login now I get: 'SmarterStats could not reach the SmarterStats Service that processes your logs. Please contact your administrator for assistance.' Is this my fault again? Cheers Lee

14-06-2008, 05:47 PM	#4 (permalink)
bumble Registered User Join Date: Apr 2004 Posts: 15	Smarter Stats Ah...don't worry! It now working. Must have just taken a little while to do whatever it does?? Cheers Lee

14-06-2008, 10:50 PM	#5 (permalink)
paulredpath Bring me your problems :p Join Date: Jan 2003 Location: /dev/ahhhhhhhhh Posts: 3,536	Yea, it can take an hour or so to process the first run of stats. __________________ Paul Redpath paul@catalyst2.com Go on, review Us at OC Host Review!

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