Service Status

Jacob · 10-05-2005, 09:01 PM

Hello,

Just to let you all know about a new page we have added to the site. A service status page.

You can find it at: http://www.catalyst2.com/service_status.asp

This will enable you to check if there are currently any issues with any of our servers and is a useful first point of call when you are experiencing a problem with retrieving information from your site.

If you have any comment, queries or suggestions regarding this, feel free to post.

Regards,

Jacob

WhiskyFudge · 11-05-2005, 09:00 AM

You might want to change the network status link on the home page.

Phil · 11-05-2005, 09:52 AM

Quote:

Originally Posted by Jacob

Hello,

Just to let you all know about a new page we have added to the site. A service status page.

You can find it at: http://www.catalyst2.com/service_status.asp

This will enable you to check if there are currently any issues with any of our servers and is a useful first point of call when you are experiencing a problem with retrieving information from your site.

If you have any comment, queries or suggestions regarding this, feel free to post.

Regards,

Jacob

Excellent (but just to make it perfect for the hard of learning perhaps a 'key' would be useful ie Green means server up etc!)

GrahamN · 11-05-2005, 01:05 PM

Looks great to me, how about 'status as of date/time' as well?

G.

paulredpath · 11-05-2005, 02:01 PM

The pages checks as you load it, and the status itself is taken from offsite monitoring (alertra).

WhiskyFudge · 11-05-2005, 02:04 PM

Out of interest does it ping the server to make sure its alive? Or actually test the service?

Also anychance of getting db servers added to that list?

paulredpath · 11-05-2005, 03:56 PM

It tests the service, so it checks it can login to pop3, checks a webpage fully loads etc. Doesnt just ping the boxes.

The db ones are more complex as alertra doesnt have a feature to test it as such, but I am going to see what I can arrange

Jacob · 11-05-2005, 08:59 PM

Just to let you all know, we have made some updates to the page after all your suggestions and comments.

Any further comments, queries or suggestions, I would be happy to hear them.

Regards,

Jacob

Tim Marshall · 12-05-2005, 09:50 AM

The key certainly helps make this a bit more obvious, good idea to get this up and running at last.

I've been playing with a server status tool of my own to display on the web but have kind of let it lapse a little.

Is there any chance of a reseller version of this that we can use or just a plain page version that can be I Framed for example?

Tim Marshall

Jacob · 12-05-2005, 09:51 AM

Tim,

What would you want the reseller version to display?

Regards,

Jacob

Tim Marshall · 12-05-2005, 09:58 AM

Well for me i'd be selfish as i only do Windows accounts i'd like everything thats not linux related but i would like the mysql database monitor too.

Any chance of the code to do this as it would be nice to format it differently so it would fit in a bit better?

Tim Marshall

Tim Marshall · 12-05-2005, 10:06 AM

By the way the Rate Catalyst2 link that you have on your profile and Paul's do go to the site but that site doesn't seem to let you actually submit comments. I've tried a couple of times before and just noticed again that you still only have 4 reviews! Might be worth testing it and getting on to the company concerned if there is a problem.

Tim Marshall

Jacob · 12-05-2005, 10:10 AM

Tim,

Have you tried clicking 'Submit a Review' a on right hand side?

Regards,

Jacob

Tim Marshall · 12-05-2005, 10:15 AM

Thats the bit that doesn't seem to work.

Whilst it lets me fill in the form my submitted details have never appeared. It does say they reserve the right to put the details up but surely thats a bit bad if they just ignore my ones. After all i was giving catalyst2 some good praise that nobody is going to see.

Tim Marshall

Jacob · 12-05-2005, 11:25 AM

Ok, as requested a reseller service status page. The address is as follows:

http://www.catalyst2.com/service_sta...es&network=yes

The forum may mess up the link, so just click on the link and you see various options. Including the following:

windows=yes
linux=yes
vps=yes
offsite=yes
network=yes

If you do not want a particular group to show up either change yes to no or just remove it from the address. You should be able to link to the page using an include or iframe.

Any queries or comments, let us know.

Regards,

Jacob

10-05-2005, 09:01 PM	#1 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Service Status Hello, Just to let you all know about a new page we have added to the site. A service status page. You can find it at: http://www.catalyst2.com/service_status.asp This will enable you to check if there are currently any issues with any of our servers and is a useful first point of call when you are experiencing a problem with retrieving information from your site. If you have any comment, queries or suggestions regarding this, feel free to post. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

11-05-2005, 09:00 AM	#2 (permalink)
WhiskyFudge Administrator Join Date: Oct 2003 Posts: 1,484	You might want to change the network status link on the home page. __________________ Jason Robbins jason@catalyst2.com

11-05-2005, 02:01 PM	#5 (permalink)
paulredpath Bring me your problems :p Join Date: Jan 2003 Location: /dev/ahhhhhhhhh Posts: 3,536	The pages checks as you load it, and the status itself is taken from offsite monitoring (alertra). __________________ Paul Redpath paul@catalyst2.com Go on, review Us at OC Host Review!

11-05-2005, 02:04 PM	#6 (permalink)
WhiskyFudge Administrator Join Date: Oct 2003 Posts: 1,484	Out of interest does it ping the server to make sure its alive? Or actually test the service? Also anychance of getting db servers added to that list? __________________ Jason Robbins jason@catalyst2.com

11-05-2005, 03:56 PM	#7 (permalink)
paulredpath Bring me your problems :p Join Date: Jan 2003 Location: /dev/ahhhhhhhhh Posts: 3,536	It tests the service, so it checks it can login to pop3, checks a webpage fully loads etc. Doesnt just ping the boxes. The db ones are more complex as alertra doesnt have a feature to test it as such, but I am going to see what I can arrange __________________ Paul Redpath paul@catalyst2.com Go on, review Us at OC Host Review!

11-05-2005, 01:05 PM	#4 (permalink)
GrahamN Registered User Join Date: Mar 2004 Posts: 85	Looks great to me, how about 'status as of date/time' as well? G.

11-05-2005, 08:59 PM	#8 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Just to let you all know, we have made some updates to the page after all your suggestions and comments. Any further comments, queries or suggestions, I would be happy to hear them. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

12-05-2005, 09:50 AM	#9 (permalink)
Tim Marshall Applications Developer Join Date: Oct 2003 Location: Cheshire Posts: 275	The key certainly helps make this a bit more obvious, good idea to get this up and running at last. I've been playing with a server status tool of my own to display on the web but have kind of let it lapse a little. Is there any chance of a reseller version of this that we can use or just a plain page version that can be I Framed for example? Tim Marshall

12-05-2005, 09:51 AM	#10 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Tim, What would you want the reseller version to display? Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

12-05-2005, 09:58 AM	#11 (permalink)
Tim Marshall Applications Developer Join Date: Oct 2003 Location: Cheshire Posts: 275	Well for me i'd be selfish as i only do Windows accounts i'd like everything thats not linux related but i would like the mysql database monitor too. Any chance of the code to do this as it would be nice to format it differently so it would fit in a bit better? Tim Marshall

12-05-2005, 10:06 AM	#12 (permalink)
Tim Marshall Applications Developer Join Date: Oct 2003 Location: Cheshire Posts: 275	By the way the Rate Catalyst2 link that you have on your profile and Paul's do go to the site but that site doesn't seem to let you actually submit comments. I've tried a couple of times before and just noticed again that you still only have 4 reviews! Might be worth testing it and getting on to the company concerned if there is a problem. Tim Marshall

12-05-2005, 10:10 AM	#13 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Tim, Have you tried clicking 'Submit a Review' a on right hand side? Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

12-05-2005, 10:15 AM	#14 (permalink)
Tim Marshall Applications Developer Join Date: Oct 2003 Location: Cheshire Posts: 275	Thats the bit that doesn't seem to work. Whilst it lets me fill in the form my submitted details have never appeared. It does say they reserve the right to put the details up but surely thats a bit bad if they just ignore my ones. After all i was giving catalyst2 some good praise that nobody is going to see. Tim Marshall

12-05-2005, 11:25 AM	#15 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Ok, as requested a reseller service status page. The address is as follows: http://www.catalyst2.com/service_sta...es&network=yes The forum may mess up the link, so just click on the link and you see various options. Including the following: windows=yes linux=yes vps=yes offsite=yes network=yes If you do not want a particular group to show up either change yes to no or just remove it from the address. You should be able to link to the page using an include or iframe. Any queries or comments, let us know. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

Thread Tools
Show Printable Version Email this Page
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread: