NEW support system

Lee · 16-02-2006, 06:39 AM

The new support system doesnt show the image that you need to type in to register and and since certain upgrades were made last night my site does not work.

Even the http://domain.com.active-ns.com does not work.

I dont think much of the new features.

Jacob · 16-02-2006, 07:00 AM

Hi Lee,

What is the URL of your site and we can take a look.

Regards,

Jacob

paulredpath · 16-02-2006, 11:53 AM

It shows the image ok here, is anyone else seeing that problem?

Lee · 16-02-2006, 12:09 PM

About 20 minutes after I posted the problem it started to work.

It was a bit intermittent for me but I did get it to work in the end.

16-02-2006, 06:39 AM	#1 (permalink)
Lee Registered User Join Date: Jul 2003 Location: South Africa Posts: 18	NEW support system The new support system doesnt show the image that you need to type in to register and and since certain upgrades were made last night my site does not work. Even the http://domain.com.active-ns.com does not work. I dont think much of the new features.

16-02-2006, 07:00 AM	#2 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Hi Lee, What is the URL of your site and we can take a look. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

16-02-2006, 11:53 AM	#3 (permalink)
paulredpath Bring me your problems :p Join Date: Jan 2003 Location: /dev/ahhhhhhhhh Posts: 3,536	It shows the image ok here, is anyone else seeing that problem? __________________ Paul Redpath paul@catalyst2.com Go on, review Us at OC Host Review!

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16-02-2006, 12:09 PM	#4 (permalink)
Lee Registered User Join Date: Jul 2003 Location: South Africa Posts: 18	About 20 minutes after I posted the problem it started to work. It was a bit intermittent for me but I did get it to work in the end.