Slow site

pinewoodblue · 12-02-2006, 09:24 PM

Hi there - at the moment we are suffering a very slow site which apparently started last night...

anyone else having problems?

www.bootbay.co.uk

Thanks

pinewoodblue · 12-02-2006, 09:31 PM

Ok

Mis-informed and mis-understood?

We were updating some word censorship on the forum which goes through ALL records and this seemed to slow it all down....we hope as it's ok now anyway.

pinewoodblue · 21-02-2006, 08:27 PM

Panic!

anyone else got site problems? we have a forum runnning and the site is running really slow whilst they are having a 'quiz night'

www.bootbay.co.uk/forum/main

anyone else or is it just me?

Jacob · 21-02-2006, 08:35 PM

Loading fine here...

pinewoodblue · 21-02-2006, 08:49 PM

It is now....but it just stopped

It's happened a few times now - the whole site grinds to a halt....

Are there any monitoring tools to say whether there has been some 'overloading' sort of thing?

Ta

Jacob · 21-02-2006, 08:50 PM

We do monitor all servers for any sign of one site overloading the server or any general slow downs. However if you notice any issues, please feel free to post back or open a ticket.

Regards,

Jacob

pinewoodblue · 21-02-2006, 08:54 PM

ok - I dont know whether is because people are refreshing all the time for their 'quiz' but it's only about 24 people - that shouldn't be bad should it?

Jacob · 21-02-2006, 08:55 PM

That is fine, I would not worry about it.

Regards,

Jacob

12-02-2006, 09:24 PM	#1 (permalink)
pinewoodblue Registered User Join Date: Sep 2005 Posts: 82	Slow site Hi there - at the moment we are suffering a very slow site which apparently started last night... anyone else having problems? www.bootbay.co.uk Thanks

21-02-2006, 08:35 PM	#4 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	Loading fine here... __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

21-02-2006, 08:50 PM	#6 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	We do monitor all servers for any sign of one site overloading the server or any general slow downs. However if you notice any issues, please feel free to post back or open a ticket. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

21-02-2006, 08:55 PM	#8 (permalink)
Jacob Administrator Join Date: May 2003 Posts: 1,299	That is fine, I would not worry about it. Regards, Jacob __________________ Jacob Colton jacob@catalyst2.com Open a ticket \| Knowledgebase \| Rate catalyst2 \| Review catalyst2

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12-02-2006, 09:31 PM	#2 (permalink)
pinewoodblue Registered User Join Date: Sep 2005 Posts: 82	Ok Mis-informed and mis-understood? We were updating some word censorship on the forum which goes through ALL records and this seemed to slow it all down....we hope as it's ok now anyway.

21-02-2006, 08:27 PM	#3 (permalink)
pinewoodblue Registered User Join Date: Sep 2005 Posts: 82	Panic! anyone else got site problems? we have a forum runnning and the site is running really slow whilst they are having a 'quiz night' www.bootbay.co.uk/forum/main anyone else or is it just me?

21-02-2006, 08:49 PM	#5 (permalink)
pinewoodblue Registered User Join Date: Sep 2005 Posts: 82	It is now....but it just stopped It's happened a few times now - the whole site grinds to a halt.... Are there any monitoring tools to say whether there has been some 'overloading' sort of thing? Ta

21-02-2006, 08:54 PM	#7 (permalink)
pinewoodblue Registered User Join Date: Sep 2005 Posts: 82	ok - I dont know whether is because people are refreshing all the time for their 'quiz' but it's only about 24 people - that shouldn't be bad should it?