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Old 16-06-2003, 01:31 PM   #1 (permalink)
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Join Date: Jun 2003
Posts: 74
HELM for resellers

Is it possible to give helm some feedback incase they might do something?

IMHO helm is a bit upside down! But it might just be me though ;-)

The problem is the line between host, reseller and enduser.

On the entry page biilling referes to the reseller to host relationship (uless you do an outstanding invoice icon 3 in which case it is reseller to end user check).

Secoondly as a reseller the thing I'll hopefully do most is funrish my end users, so all those features should be there. Yet ATM I seem to have to go DOWN a level in to setup (icon 1) to reach the relevent account setup button. Even the PDF manual makes a bit of a joke about this....

Also is this a bug, but I setup a user and marked the domain active. I expected it to send the INVITATION logi email to the end user, like happens with scatlyst2's own system, BUT it didn't appear to send this until I marked the USER active also. I thought the point of this was to allow them to pay? I have turned vetting ON, but my idea of vetting is letting aanyone try to pay ;-) When they have I'd make them activce - wouldn't I?

OTEHRWISE IT'S VERY NICE ;-)
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