Switching Domain Names on accounts.

beemerguy · 07-11-2004, 02:16 PM

Hi there,

I have two hosting accounts with you. One of them is a Windows and one is Linux.

I was wondering if its possible to change domain names on the accounts or would I have to terminate and re-order the hosting packages?

WhiskyFudge · 07-11-2004, 05:15 PM

Do you mean completly different domains or switch the linux domain and the windows domain?

Jas

beemerguy · 07-11-2004, 05:18 PM

i'd like to perform the following;

1. Move Domain mapping from existing windows account to existing linux account.

2. Map New domain (registered elsewhere but not currently pointing to C2 Nameservers) to existing windows account.

Number 2 wouldnt be a priority however.

WhiskyFudge · 07-11-2004, 05:22 PM

To move the windows domain to your linux package you would need to change the named servers to ns5.catalyst2.net and ns6.catalyst2.net. You would then need to make some changes in CPannel. I'm not familiar with this so hopefully someone else could help you on this point.

With the new windows domain you need to get you domain pointing to the namedservers ns1.catalyst2.net and ns2.catalyst2.net, then in helm go to domains > new domain > No registration or transfer required > fill in domain and click save and your done.

Hope that helps

Jas

beemerguy · 07-11-2004, 05:30 PM

thanks

that doesnt sound like too much of a problem. although i cant see an option to modify the domain on the account (cPanel).

Parked domains and Domain Addons doesnt work as its not a facility on my package. Registering in cPanel is the only thing I need help with - unless its something that has to be done by the admin team.

beemerguy · 08-11-2004, 09:10 PM

Anyone have any ideas if I can change the main domain from a Linux cPanel account?

rob · 08-11-2004, 11:43 PM

You need to either drop me, or support a mail at rob@catalyst2.com or support@catalyst2.com respectively, and I can switch the domain.

Rob

beemerguy · 12-11-2004, 10:52 PM

im so sorry for the delay guys... been a hectic week for me this end. thanks for your reply and help. i have decided to keep the existing accounts as they are and simply buy another package from yourselves! Prices are pretty good so why not?

rob · 13-11-2004, 09:58 AM

Cool beans

Glad to hear it's all sorted.

Rob

beemerguy · 14-11-2004, 11:22 AM

you guys work weekends? hmm.... i have signed up and had the payment confirmation but not the welcome email. is this normally done on weekdays?

WhiskyFudge · 14-11-2004, 11:25 AM

It's all automated, so if you haven't recieved it then you need to raise a ticket with support with your details and they will be able to resend it.

Jas

beemerguy · 14-11-2004, 11:29 AM

Cool! Nice one

just submitted a ticket.

Cheers

rob · 14-11-2004, 12:17 PM

I'll check out the ticket now

Edit: Got a ticket ID?

Rob

beemerguy · 14-11-2004, 02:04 PM

nope.... i went to support and submitted a new ticket from there. it asked for my email address (its from a mail.com account), a subject and a message. it didnt return any ticket number. wud u like me to try again?

rob · 14-11-2004, 02:14 PM

The ticket wasn't submitted as far as I can see - please try again

Rob

07-11-2004, 02:16 PM	#1 (permalink)
beemerguy Registered User Join Date: Feb 2004 Posts: 22	Switching Domain Names on accounts. Hi there, I have two hosting accounts with you. One of them is a Windows and one is Linux. I was wondering if its possible to change domain names on the accounts or would I have to terminate and re-order the hosting packages?

07-11-2004, 05:15 PM	#2 (permalink)
WhiskyFudge Administrator Join Date: Oct 2003 Posts: 1,484	Do you mean completly different domains or switch the linux domain and the windows domain? Jas __________________ Jason Robbins jason@catalyst2.com

07-11-2004, 05:22 PM	#4 (permalink)
WhiskyFudge Administrator Join Date: Oct 2003 Posts: 1,484	To move the windows domain to your linux package you would need to change the named servers to ns5.catalyst2.net and ns6.catalyst2.net. You would then need to make some changes in CPannel. I'm not familiar with this so hopefully someone else could help you on this point. With the new windows domain you need to get you domain pointing to the namedservers ns1.catalyst2.net and ns2.catalyst2.net, then in helm go to domains > new domain > No registration or transfer required > fill in domain and click save and your done. Hope that helps Jas __________________ Jason Robbins jason@catalyst2.com

14-11-2004, 11:25 AM	#11 (permalink)
WhiskyFudge Administrator Join Date: Oct 2003 Posts: 1,484	It's all automated, so if you haven't recieved it then you need to raise a ticket with support with your details and they will be able to resend it. Jas __________________ Jason Robbins jason@catalyst2.com

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07-11-2004, 05:18 PM	#3 (permalink)
beemerguy Registered User Join Date: Feb 2004 Posts: 22	i'd like to perform the following; 1. Move Domain mapping from existing windows account to existing linux account. 2. Map New domain (registered elsewhere but not currently pointing to C2 Nameservers) to existing windows account. Number 2 wouldnt be a priority however.

07-11-2004, 05:30 PM	#5 (permalink)
beemerguy Registered User Join Date: Feb 2004 Posts: 22	thanks that doesnt sound like too much of a problem. although i cant see an option to modify the domain on the account (cPanel). Parked domains and Domain Addons doesnt work as its not a facility on my package. Registering in cPanel is the only thing I need help with - unless its something that has to be done by the admin team.

08-11-2004, 09:10 PM	#6 (permalink)
beemerguy Registered User Join Date: Feb 2004 Posts: 22	Anyone have any ideas if I can change the main domain from a Linux cPanel account?

08-11-2004, 11:43 PM	#7 (permalink)
rob Resident NetOp/*nix Geek Join Date: Dec 2003 Posts: 223	You need to either drop me, or support a mail at rob@catalyst2.com or support@catalyst2.com respectively, and I can switch the domain. Rob

12-11-2004, 10:52 PM	#8 (permalink)
beemerguy Registered User Join Date: Feb 2004 Posts: 22	im so sorry for the delay guys... been a hectic week for me this end. thanks for your reply and help. i have decided to keep the existing accounts as they are and simply buy another package from yourselves! Prices are pretty good so why not?

13-11-2004, 09:58 AM	#9 (permalink)
rob Resident NetOp/*nix Geek Join Date: Dec 2003 Posts: 223	Cool beans Glad to hear it's all sorted. Rob

14-11-2004, 11:22 AM	#10 (permalink)
beemerguy Registered User Join Date: Feb 2004 Posts: 22	you guys work weekends? hmm.... i have signed up and had the payment confirmation but not the welcome email. is this normally done on weekdays?

14-11-2004, 11:29 AM	#12 (permalink)
beemerguy Registered User Join Date: Feb 2004 Posts: 22	Cool! Nice one just submitted a ticket. Cheers

14-11-2004, 12:17 PM	#13 (permalink)
rob Resident NetOp/*nix Geek Join Date: Dec 2003 Posts: 223	I'll check out the ticket now Edit: Got a ticket ID? Rob

14-11-2004, 02:04 PM	#14 (permalink)
beemerguy Registered User Join Date: Feb 2004 Posts: 22	nope.... i went to support and submitted a new ticket from there. it asked for my email address (its from a mail.com account), a subject and a message. it didnt return any ticket number. wud u like me to try again?

14-11-2004, 02:14 PM	#15 (permalink)
rob Resident NetOp/*nix Geek Join Date: Dec 2003 Posts: 223	The ticket wasn't submitted as far as I can see - please try again Rob