Transferring from Windows to Linux?

[Prosody]

Hi,

I've been on a Windows server with Catalyst2 for the past two years and have had no problems at all, so thanks for the service.

I wondered if there was any chance of me being able to switch from a Windows to a Linux host. I've just paid for another year's hosting and so I'd rather not set up a new account on Linux! Could the package or server be changed at all?

Thanks,

James

[Jacob]

Hi James,

You will need to sign up for a linux account as a new customer. If you open a ticket we can see what we can do about transferring over the money you have just paid.

Regards,

Jacob

[Prosody]

Thanks for the reply, Jacob.

When you say you'll see what you can do, does that mean there is a good chance I could transfer payment across? If not, could I perhaps have part of the cost of my current server reimbursed? I'm trepidatious about setting up a new account if I'm going to be paying for two at once!

[Jacob]

I would suggest you open the ticket first, we can have a look at when you last paid etc and we can go from there.

Regards,

Jacob